Having problems with your ViewSonic VX922 19" Monitor Flat Panel ?
VX922 19" Monitor -Terrible customer service by ViewSonic
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\015 I purchased my VX922 19" Monitor in 6/06 and from the start we had problems with "NO SIGNAL" and blinking green light as previously posted. It would work intermittedly until 10/08 and then it was completely broken. I've tried it on two different computers with two different video cards. Same result. I called Viewsonic because it was under warranty. I had to pay for shipping back to Viewsonic ($50.00) and they 'misplaced' the monitor for 12 days before they even started to look at it. They kept telling me they have a 10-14 day turn around time once they start workining on it (+7 days shipping =21 days total). They kept giving me the run around until they decided to send me a 'replacement' monitor that took 7 days to receive (you think they would want to please their customers and send it express) and of course it was just a refurbished VX922 that wobbled and had a stand problem and also DID NOT WORK! It was a total of a month before I received the other broken monitor.So now I am stuck with a refurbished VX922 that doesn't even stand correctly and Viewsonic has not returned my e-mails since 12/22. I wrote The Chicago Sun-times (my home town paper) and plan on reporting them to the Better Business Bureau for faulty product and terrible customer service. I suggest you do the same as you will get nowhere with this company! This monitor is not cheap, I refuse to spend another $50.00 to ship a broken monitor back and I am sure they are just waiting for the warranty to expire. My son had no monitor for college finals. I could not do my Christmas shopping and I run a small mailorder business which all have suffered due to this company's incompetancy...tell everyone you know NOT TO BUY VIEWSONIC product...they will only end up unhappy, without a monitor and broke!\015
\015\012If all else fails you might mention that there is a burning or smoke smell coming from the monitor :-)
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