Having problems with your ViewSonic VA721 17" LCD Monitor ?

Monitor stays dim

\015 Our monitor would stay dim for a few minutes after turning it on. It would become bright after it "warmed up". Eventually, it would stay dim for hours and now it is always stays dim. The monitor is not only constantly dim but is getting darker and darker. It is now to the point that we can barley see any imagaes. We purchase it 18 months ago. Anybody know what the issue is and whether it is repairable?\015\012\015\012Thanks in advance!\015

Answers :

Chances are it's not the actual CFL back-light bulbs themselves, but the back-light inverter board.\015\012\015\012If it was the bulbs you would have not had the "warm up and it get bright" issue. \015\012\015\012The board IS replaceable, (as well as the bulbs) ViewSonic charges about $36.00 USD for the board when they have them in stock. (out of stock as of yesterday 11/14/2006)\015\012\015\012It should be covered under warranty if you got longer than one year. (I know the warranty was only one year on MY VA800 but I have seen longer offered since i got mine)\015\012\015\012Good Luck I hope this helps!\015\012\015\012El Duderino
I'm no expert, but I do know thatvthis is caused by a bad backlight, which is a tiny little fluorescent tube in one edge of the moniter, it provides the light to see the image from your computer. It is repairable, but as a practical matter, for what moniters cost versus the cost of repair, usually you are better off getting a new one.
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