Having problems with your Toshiba Satellite A75-S206 Notebook ?

Toshiba Satellite A75-S206 DVDCD-RW drive problem

\015 I have a Toshiba Satellite A75 laptop. I recently replaced the hard drive with an exact match purchased on e-bay. The new drive had all the original software pre-installed and the computer came right up with no problems except one, the combo dvd/cd writer won't read most cds. If I put in an audio, software, or dvd in the drive nothing happens. If I go to My computer and click on the drive I get a message: "Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows." If I check in device manager it says that the device is working properly. If I put a copy of Windows(XP} in the drive it works fine(it comes up with the screen to install Windows) so I don't think that the drive is broken. When I check in my computer with a Microsoft cd in the drive(either XP or Office XP) it has no problem reading either of those disks. What can I do?\015

Answers :

Hello GeneMat,
\015\012
\015\012I am Romeet,i will try and help you with this problem.Seems it could be an issue with the Combo DVD Drive's Driver Software or Firmware.
\015\012
\015\012Try This:
\015\012
\015\012From your Desktop:
\015\012
\015\012Right Click " My Computer" Icon and select "Properties"
\015\012
\015\012Go to "Hardware" Tab and select "Device Manager"
\015\012
\015\012Under Device Manager, scroll down to the "DVD/CDROM Drives" menu and click on the plus ( + ) Sign next to it
\015\012
\015\012Right Click the Drive name eg " Toshiba DVD-R TSST 2313" and select " Uninstall" Click yes to any prompts and restart your Laptop.
\015\012
\015\012After rebooting, Windows XP should pick up the drivers again, so wait a while for it to complete and until it notifies you that " Windows successfully completed installing your new hardware" or something to that effect and then try using the software cds again
\015\012
\015\012Best of luck!
\015\012
\015\012Regds
\015\012Romeet
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