Having problems with your Toshiba Qosmio G15 Notebook ?

Bought this laptop for m son for christmas 2009. He is a big gamer, Guild Quest and WarCraft. At this point he can't play for 10 minutes without the laptop either completely freeze or go to black screen. What do you recommend?


Answers :

First, update all of your drivers. Turn the computer off (remove the battery and unplug it from the wall) and remove the RAM (two memory sticks) out of the bottom of your laptop. Wait five min and switch them around and then plug your computer back into the wall. If that don't fix your problem, another thing to do is remove the dust from the heatsink in your CPU. To get to the CPU, you will need to open the laptop by removing eight or so screws on the bottom of your unit. Look at the exhaust port and fan and use some compressed air to blow the dust out.Click on the link below to see the page that will allow you to update your drivers:
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\015\012http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=SB&os=&category=&moid=835452&rpn=PQG10U&modelFilter=G15-AV501&selCategory=3&selFamily=804517
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Hello,

There are many factors to consider here, so i would like to know if the games were originally working, or if this problem occurred as soon as the games were installed.

I would also like to know if this problem occurs with both games or only one game, and which game it is.

Thank you,
Kenneth
Repair Help & Product Troubleshooting for Toshiba Qosmio G15 Notebook

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