Having problems with your Toshiba PC Desktops ?

All of a sudden my computer does not "see" my dvd drive. When i go to device manager, this is the message: Toshiba DVDW/HD TS-L802A ATA Device. Windows cannot load the device for this hardware. The driver may be corrupted or missing (Code 39) I next tried to update the driver, but it says that I have the latest driver. I then tried to plug in via USB an external DVD drive...my computer won't see that either, but it sees any other device that i plug in via the usb ports. what gives,

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Answers :

Easy steps to resolve the issue that you are facing "\015\012
\015\012As a default "RUN" is not available in start menu.So left click on desktop,now press windows key + R simultaneously to open "Run" command box.Now in "RUN" type regedit and press enter key.Now registry will open.Now left click on "HKEY_LOCAL_MACHINE" in left pane of registry and press "control key + F " simultaneously to open "FIND" box.Now copy this text as it is " 4D36E965-E325-11 CE-BFC1-08002BE10318 " without quotes and paste in "FIND" and hit the enter key.After window finds that key you will see "UPPER FILTERS " & "LOWER FILTERS" on the right pane.Just right click on them and delete it..Now goto device manager and uninstall "CD/DVD ROM" that's it\015\012
\015\012Now restart your computer and your issue will be fixed
Hi,

i agree in some expert says, the things that come up to my mind of your problem is probably that is a virus. if you have an anti virus then update it or upgrade to latest version.

upgraded free anti-virus can help or fix viruses now a days.

after update and upgrade then scan your PC, and then re install your drivers.
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