Having problems with your Symantec Norton Internet Security 2009 ?
Installed Norton Personal Firewall and now can't access the Net
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\015 Installed Norton Personal firewall and it blocks all access to the Internet from all programs we use, Explorer, AOL, etc. When I tell it to allow it doesn't do anything. Then it tells me to go to a screen that I can't find to change the settings for these programs....help!\015
\015\012\015\012\015\012In the Internet pane, click Settings.
\015\012\015\012\015\012Under Smart Firewall, click Configure next to Program Control.
\015\012\015\012\015\012On the Program Rules window, in the Program column, scroll through the list until you find the executable file for the program that you are unable to use.
\015\012For example, if you are unable to use Yahoo! Messenger, scroll through the list until you find the entry for Yahoo! Messenger. The rule for Yahoo! Messenger will be listed like:
\015\012\015\012\015\012Do one of the following:
- \015\012If you find the entry for the executable file of the program, change the Access to Allow and go to line 15.
- \015\012If you are unable to find the entry for the executable file, click Add and go to line 6.
\015\012\015\012\015\012Select the executable file that you need to configure and click Open.
\015\012\015\012\015\012Click Manually configure Internet access (Recommended) from the drop-down list and then click OK.
\015\012\015\012\015\012Click Allow or Block or Monitor depending on the rule that you want to create, and then click Next.
\015\012\015\012\015\012Specify the direction of traffic that you want to apply to this rule, and then click Next.
\015\012\015\012\015\012Specify what computer or computers are affected by this rule.
- \015\012If you choose the default setting of "Any computer," click Next.
- \015\012If you want to limit this rule to specific computers, select the "Only computers and sites listed below" option, click Add, and enter the information for the method that you chose (IP address, IP address range, or network address). Click OK, and then click Next.
\015\012\015\012\015\012Specify what protocol and ports to apply this rule to. Select the protocol that you want from the list.
- \015\012To apply this rule to all ports (default option), select "All types of communication (all ports, local and remote)," and click Next.
- \015\012To select specific ports to apply this rule to, select "Only the types of communication or ports listed below," click Add, and select the method by which you wish to specify your port or port list. Enter the port or port list for the method that you chose. Follow the on-screen prompts for proper formatting of your lists. Specify whether the ports entered in the prior step are local or remote by selecting the appropriate check box under Locality. Click OK and then click Next.
\015\012\015\012\015\012Specify a text description for this rule, and then click Next.
\015\012\015\012\015\012Review the information about the rule. If it is correct click Finish, and then click OK.
\015\012If it is incorrect, use the Back button to go back to a previous step and make changes.
\015\012\015\012\015\012Try to use the program.
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