Having problems with your Sony VAIO VGN-FS980 Notebook ?
Sony Vaio wont start up
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\015 I have a Sony Vaio, and I left my cousin alone with it. He swears he shut it down normally, but I cant get it to start up since. \015\012When I turn it on the vaio logo appears as normal, and asks for password. I enter password and I get a list of options because windows didnt start successfully. \015\012No matter which one I choose (start normally, Safe Mode, last known config etc), it never loads. \015\012The windows loading logo appears for a few seconds, but then it appears to restart again and the Vaio logo comes back on, asks for password, and the whole process starts again.\015\012\015\012Id really appreciate any help as Ive a lot of work stored on my laptop, and Im beginning to panic!\015\012Thanks in advance,\015\012Sarah\015
\015\012Above all, don't panic. Desperation will likely cause you to do something you shouldn't and will keep you from following logical troubleshooting steps to diagnose and resolve the error. (Here's a general startup troubleshooting guide that will probably help.)
\015\012Try disconnecting the power, removing the battery, and press the power button for few seconds. Then reconnect and try to reboot.
\015\012If that doesn't work, try to work through the steps outlined by Sony support here. (and see links within it for further instructions.)
\015\012If that doesn't work, you may have a malware issue, in which case you will want to run chkdsk from the recovery disks/console, to try to get windows started so you can clean the system. See info on that here and here. Then follow these malware removal protocols to scan your system and remove any problems found.
\015\012Other general startup troubleshooting articles from MS here and here.
\015\012You might also find some helpful advice or guidance on recovery options for your model in the forums for Vaio users here..
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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