Having problems with your Samsung Q310-34P Mobile Notebook ?

If windows vista fails on a laptop is it still possible to retrieve file, if so how is this done? Thanks!


Answers :

You can retrive the files easy using a Bootable DOS but it will take time if you are not familar with the DOS command.

You can download a bootable DOS image using the link below
http://boot.oldos.net/boot622.exe

But i recommend you download "Hiren's Boot CD"

It's a GUI mode and you can easily tranfer the files as you copy and paste files in Windows Vista.

Here is the download link

http://hirens.longcomputerservices.com/Hirens.BootCD.10.1.zip

Extract the dopwnloaded file using Winzip or Winrar and burn the ISO images in a CD.

Boot the system using that CD (Set the FirstBoot drive as CD-DVD rom in BIOS.

Select "Start Mini Windows XP" upon Bootup.

That's it.
You can do a couple things to try recovering your data. The first thing you can try is a repair install of the OS. To do this, you put in your OS disk, boot to the CDROM (it should automatically do it). Once it is in let the installation go until it detects a previous installation. After this it will ask if you want to run a repair installation, to which you say yes.

If this doesn't work or you don't want to try this step, you can remove the hard drive and install it into an external hard drive kit you can purchase from best buy. Make sure you buy the kit without the hard drive already in it! The kit will have instructions on how to install the hard drive. But it is very straight forward.

If you do not feel comfortable doing these steps I recommend you consult a local tech for assistance.

In short, yes it absolutely is possible to recover your information.

Good Luck,

NOLA Tech
Repair Help & Product Troubleshooting for Samsung Q310-34P Mobile Notebook

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