Having problems with your Samsung NC10-14GW Notebook ?

I have a samsung notepad laptop.it has no disk drive and has a trojan virus on it which wont even allow me to get onto the internet.i was given norton security with it but with no disk drive how do they expect me to put the anti virus on my laptop.also how can i restore it with the **** provided without a disk drive.help me to get rid of this virus please


Answers :

Norton should be able to scan 'flash memory', and remove mal-ware. click on my computer, choose your flash drive- right click and choose 'scan'. since norton came with your 'netbook', it should be able to clean your 'flashdrive'- do you have any usb peripheral drives connected? norton should detect, and clean them, as well! make sure you 'update' your norton definitions first- if you can! try un-plugging any peripherals, before you run it. if it cleans up- then upgrade your norton definitions, and reconnect any peripherals, and run norton on them!! norton should allow you to chose which device to check!
good luck!
Repair Help & Product Troubleshooting for Samsung NC10-14GW Notebook

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