Having problems with your Packard Bell PC Desktops ?

I have a packardbell easynote k5285 and im haveing a problem with my dvd drive its no longer working and wont play eny tipe of disc. my computer ses it can sea it and its fine i all so phond packard help desk and thay directerd me step by step and nothing happend can you help me pleas.


Answers :

If windows see the DVD drive that means the hardware inside the drive is working, but if it can't read any disk the laser is likely dead. They only last 2,000 hours. Or about 4 years of regular use.
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