Having problems with your Northgate PC Laptops ?

Laptop cuts off during operation and when I attempt to log back on it cuts off again.


Answers :

Hi

Thank you for your query

Please do the following steps to narrow the problem down

1) Switch on the laptop
2) Once switched there may be a meeage that says press del or F12 to enter setup, if not try the del key or F12
3) This will being you into the bios screen, once in there let the laptop run, if the laptop keeps cutting out in tis mode, you will have a overheating issue

If it is overheating then try cleaning out the vent where the hot air comes out from, if that doesnt looked block then it looks like the Heat sink (the fan that cools the CPU down) is faulty and will need to replaced.

If however it does not cut out then you have a sftware issue and i would recommned a clean install

Hope this helps

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