Having problems with your Lenovo 3000 N100 0768 - Pentium Dual Core T2060 1.6 GHz - 15.4in. TFT PC Desktop ?

Finger print not reading

\015 I've had to swipe my finger 5, 6, 30 times before allowed into Dell D830. I made sure that my hands were clean, and that i had no lotion on them. What can be the problem?\015

Answers :

Hi, My Name is Henry. I am one of the technicians here.

The problem you are experiencing happens to a lot of people.

When you start your computer and waiting for the registry and everyother thing to load up, it takes time for the application that runs the Biometric to be loaded and that is why you have to wait.

As for 30 times of swiping, I think that is too long.

Try updating your Bios from the Dell Support. Go here http://support.euro.dell.com/support/index.aspx?c=uk&l=en&s=gen&~ck=pn

Choose drivers and download and follow the instructions. Be very careful because when updating the Bios it could actually mess you system if you do not follow the right instruction.

I believe if you do this, it may reduce your waiting time on the Biometric reader.


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