Having problems with your IBM ThinkPad T23 2647 Notebook ?


\015 My IBM thinkpad T23 is in for repair for harddrive. require 2 passwords to access harddrive to retrieve my data...the type # 2647-4MU serial # 78BPKCC.\015\012can you please help\015\012sharon\015

Answers :

Sharon, you have a extremly difficult problem.
\015\012Why is the laptop in for repair, is the laptop faulty, how do you know the hard drive is faulty when you cannot start up the laptop?
\015\012It appears that you have or someone has set up a power on password and possibly a password protection on the hard drive.
\015\012If you hard drive is faulty it is highly unlikely that you cannot retrieve any data off your hard drive with or without the passwords.
\015\012IBM ThinkPads laptops store the Power On password on an EEPROM chip and removing the BIOS battery cannot clear this password. there are no backdoor passwords that you can use. The passwords are used to prevent unauthorized access to the laptop and its data.
\015\012If there isn't a password on the hard disk, and the hard disk is not faulty, you can remove the hard drive and connect it to a working computer to read and copy off your data. I suggest you connect your hard drive using a USB hard drive adapter and connecting it to a working computer's USB port.
\015\012IBM states that if you don't know the Power On password, therefore you cannot get into the BIOS to remove the password, and you need to replace the motherboard (this is not cheap).
\015\012There is a way to hack into the laptop, it required some electronic experience to build a reader device, dismantle the laptop, solder it to the EEPROM chip, connect the output to a working computer, run a reader program, locate the password from this data, unsolder the wires, put the laptop back together and boot up and enter the password.
\015\012For detailed information go to www.allservice.ro/forum
\015\012I have successfully removed these passwords, it is a lot of work, and needs to be tackled by an experienced person.
\015\012Best of luck.
Repair Help & Product Troubleshooting for IBM ThinkPad T23 2647 Notebook

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