Having problems with your HP PC Desktops ?

My son has an HP G6062 laptop with Vista and he cannot use the keyboard to access Windows.


Answers :

If you can get into the bios settings using the keyboard but when it get to the windows logon screen the keyboard stops working then it could be driver issue within windows.
Get hold of a usb keyboard, and plug it in to the laptop with the power off, start the pc, if the usb controllers are enabled in the bios you should be able to use the other keyboard until you work out what the problem is with the laptop keyboard

good luck
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