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I want to scan and email a document from my new HP DESKJET F4280 printer. I can scan it, and then I try to share it, but when I hit the send button it says there is no internet connection. Am I right in thinking that I need outlook express to do this, as when I try to send emails via outlook express is comes up with a message saying POP3 .... and fails. I tried to save the scanned doc to my word file, but the text is encrypted then. Please help

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Answers :

When you scan a document it must be scanned with OCR software. The default scanning method will scan a document as a picture, not a document with letters and words. The OCR software will recognize the letters and put the scanned document in the proper format to open it with MS Word. The software that you scan with should have a setting for OCR, read your instructions or help files to get the details if you can not find them very easy in the software you use for scanning. .

The problem with using Outlook may be that you have not set it up properly to get your emails from your email server. You do not need to use Outlook or Outlook express to send any documents, you can use your web based email server if you like, but you can use Outlook Express as well. You just need to add the document to send as an attachment to the email.

To set up Outlook Express to get your email, you must first find out what the POP3 and SMTP setting you must use. You can get that information from your email provider, it is different for every email provider. Then you go to the "File" menu at the top left of Outlook Express and select "Identities" and select "Add New Identity" and from there you will go thru a wizard to guide you thru the process of setting up your email client. Just make sure you have the POP3 and SMTP settings available for you to put into Outlook Express when prompted to in the wizard.

Dave
Repair Help & Product Troubleshooting for HP PC Desktops

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I want to scan and email a document from my new HP DESKJET F4280 printer. I can scan it, and then I try to share it, but when I hit the send button it says there is no internet connection. Am I right in thinking that I need outlook express to do this, as when I try to send emails via outlook express is comes up with a message saying POP3 .... and fails. I tried to save the scanned doc to my word file, but the text is encrypted then. Please help


When you scan a document it must be scanned with OCR software. The default scanning method will scan a document as a picture, not a document with letters and words. The OCR software will recognize the letters and put the scanned document in the prope ... HP PC Desktops

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Vanishing text When writing an email I get part of the way, perhaps two or three paragraphs, then without any warning what have written just vanishes. Not only that but when replying to another person's email the whole thing disappears including the other persons email. The fault has just shopwn itself in the last few days. I have found that I get around the trouble by writing something in Word and sending it as an email attachment but that does not resolve the fault. Jim Straughan


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