Having problems with your HP Pavilion ze2000 Notebook ?

Black strip on laptop

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\015 My laptop hp pavilion dv 2 has a black strip runing from left to right\015

Answers :

Hi, try to Boot into BIOS, (Shutdown the notebook, Then turn it on, as soon as you see anything on the screen hit f10 key). If the black strip is still visible in Bios, you have to send it in for repair. The problem is the display itself. But if its not showing on the BIOS mode. You have get an update for the graphics driver an a BIOS update. Or if that doesnt help. reinstall the graphics driver, using the recovery manager to perform a driver recovery to install the driver that was pre-installed on the notebook. If that doesnt work re-install the operating system. Using the recovery manager to, say yes to Would you like to restore your notebook to its factory condition(Only for windows vista). If you are using win 7, Select the System recovery. Back up all your data before doing this. If this still is not resolved. Send it in. Its a hardware failure. Just make sure to the tech agent from hp that you have already performed system recovery ok?
Repair Help & Product Troubleshooting for HP Pavilion ze2000 Notebook

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