Having problems with your HP Pavilion zd8000 Notebook ?

Vertical lines o my desktop

\015 I have hp pavilion zd8000.Laptop is just 1 year old & still in excellent condition.I got the vertical lines problem.My screen is full of colour lining from top to bottom as I start the laptop & it remains permanent..Though the laptop works fine.I can see my desktop and i can work on it but the coloured lines remains permanently.so what can i do to remove the lines from my desktop.\015

Answers :

Sounds like the LCD display on the laptop is no good. If you hook up an external monitor, do the lines appear there? If they do, then the problem is with the laptop's video card. If the lines do not appear on the external monitor, then the problem is with the laptop's LCD display and it will need to be replaced.
I have had the same problem described in the class actions suit against HP with regard to the HP Pavillion zd8000 notebook computer display, specifially the backlight issue. It was repaired once back in April 2007 and I am now having a second problem with the display, the vertical lines. I purchased an extended warranty in January 2007, which I had to fight HP to sell to me. I did this when I experienced a second event for a problem that HP had repaired under the original warranty. That problem had nothing to do with the display, but I believe it is also a design flaw where the power cable pluggs into the notebook, it gets loose over time, and will not power the notebook. So, when I had my first display problem back in April, it was fixed under the extended warranty that I bought in January for the other problem. HP did not want to make that second repair on the power adapter problem, I had to fight like crazy and negotiate the prcie of that repair down, but still paid. The laptop is still under warranty now, and I have made arrangements to send it in to HP to have the display problem repaired AGAIN. My issue is that the repairs they make do not hold, and I feel as though I am forced to continue to purchase the extended warranty when the expiration comes up due to repairs that are clearly design flaws and only get a quick fix that doesn't stand up over time. Also, the down time that is involved with sending it in for repair is of issue for those of us who use our computers for business. We have to back up our systems which is time consuming, as well as the down time during shipping back and forth, and the actual time it's at HP for the repair. I will give HP credit, for me, they have turned the repairs around fast, but it's still a four to five day process at a minimum. To top it off, someone has to be home to accept the delivery and for those of us with jobs and are not at home to do so, we have to make arrangements to pick it up at Fed Ex, yet another iconvenience. I've had many notebook computers, yet this is the first I've had to have repaired (mabye I've just been lucky). One repair was enough, but I'm on my fourth, and twice for the same repairs. \015\012\015\012Bottom line, HP should make the repairs without requiring an extended warranty for design flaws, and should make them so that they pass the test of time.
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