Having problems with your HP Pavilion m7680n PC Desktop ?

My HP media center pc m7680n would run only in safe mode so I ran diagnostics. Got a smart Short Self Test error code (HD521-2w). Replaced the hard drive and used the recovery disks I made. No go. So I ordered recovery disks from HP and ran them. At the end of the recovery process I got the message that my system had recovered from a serious error and the machine went into an endless cycle of rebooting and crashing. Is my motherboard toast? Tim

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Answers :

The last statement, 'At the end of the recovery process I got the message that my system had\015\012recovered from a serious error and the machine went into an endless\015\012cycle of rebooting and crashing. Is my motherboard toast?\015\012Tim'

, is an unclear statement to me.

Are you stating that at the end of the Recovery process you got the message, 'Your computer has recovered from a serious error', and now it still crashes repeatedly?

I believe the problem is the Power Supply. Especially if the computer is dirty inside, as well as the power supply.

The two most noted problems with the HP m7680n is the harddrive, and the power supply. Usually they fail after 13 months.

Before you go out, and buy a power supply, you can test yours with a cheap power supply tester.
This is an example,

http://www.directron.com/a2358.html

The above is an easier method. You can also use a multimeter if you wish.
Set to DC volts, and the 0-50 Volt scale. The red lead, (Positive), connects to the power wires, and the black lead, (Negative), connects to any Ground wire.

1) Wires with Yellow insulation are 12 Volts
2) Red wires are 5 Volts
3) Orange wires are 3.3 Volts
4) ANY Black wire is a Ground wire, (Negative)

You have to have the power supply plugged into power, and use a jumper to turn the Soft Power On.
If you wish to proceed state so in a comment.

Should you wish to buy a power supply, I would like to go over that with you first.
I'd like to give you some info, so that you may choose a power supply related to quality, reliability, and cost.
Doesn't cost an arm, and leg to purchase a reliable, quality power supply.
But, you do not want to choose a cheap generic unit, that will fail within 6 days to 6 months!
Do you get a BSOD (that is a blue screen with white characters) as the machine crashes?? if the blue screen goes to fast for you to read the message try to do this:

a. press f8 as you attempt to go into safemode,
b. select the option that says:
\015\012Disable automatic restart on system failure\015\012 that shoud stop the endless cycle of rebooting and should allow you to see the bsod (blue screen).

c. take notes of this errors on top and the error code that goes like 0x000000 something

post back with those details and we'll try to help you diagnose the problem.

comments: the error noted does seem to required the replaced of your hard drive so that seemed a proper step. what happened with the recovery discs you crated, why where they a no go?
now.. did you ground yourself properly when replacing the hd?

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