Having problems with your HP Pavilion dv9920us NoteBook AMD Turion 64 X2 TL-60 ?

HP Pavilion Suddenly I can't play CDs and the CD icon does not even show under My Computer.


Answers :

1. Start > Run.
2. regedit
3. Navigate to HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Contro l\\Class in the Registry Editor dialog box and select the {4D36E965-E325-11CE-BFC1-08002BE10318} key, which appears as a folder.
4. Select File > Export
5. save the file to the Desktop in case you need to restore it
6. In the right panel of the Registry Editor, select the LowerFilters line, and then choose Edit > Delete. Click Yes in the Confirm Key Delete dialog box.
7. Do the same for the UpperFilters line
8. Close the Registry Editor.
9. Restart Windows.
Hi,

This means that the CD room is faulty and you'll need to replace it. Most times problems like this occur when you subject your laptop to shock. It might have fallen off to the ground. If so, then ask that the CD ROM be taken off and placed back again properly.

Good Luck
Repair Help & Product Troubleshooting for HP Pavilion dv9920us NoteBook AMD Turion 64 X2 TL-60

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