Having problems with your HP Pavilion dv6000z Notebook ?

AVG Free dnload messed up IP protocol configuration...no internet

\015 Okay so I tried to install the AVG Freesoftware basic package last night and now no matter what I try I cannot connect to the internet. Yes I unplugged everything, wireless router, modem, computer etc and restarted after uninstalling the software. No joy. I was on the phone to the Belkin guys... not really any help.. they did try though. No joy.. one guy told me to call a friend who was 'techy'... nice. The level 2 guy said to contact you guys. So here goes.. The error I get reads "The network adapter "Wireless Network Connection" is not correctly configured to use the IP protocol". Am guessing AVG messed up the mapping to the router, probably the firewall? But I uninstalled everything and I don't know my IP address... and I haven't got a scoobie as to how to find it without the internet... HELP!\015

Answers :

Having experienced the same problem, and not having the luxury of reformatting the HD, the solution presented itself quite by chance. Having uninstalled both AVG 8.0 and Vista SP1 (which can also cause the problem), there was an entry for AVG Filter still in the network connection properties. Uninstalling that entry solved the connection issue. Re-installing both SP1 and AVG 8.0 did not cause the problem to reappear (nor did the AVG Filter entry come back). If you have uninstalled SP1, you may have to uninstall then re-install your wireless adapter from Device Manager (Search for Hardware Changes) - another minor snag experienced during the battle.
Start,cmd,ipconfig
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