Having problems with your HP Pavilion dv6000z Notebook ?

Frozen screen i have a HP Pavilion ZV6000 Laptop and it is stuck in the blue HP screen that appears before the login screen where you choose the user and login...i keep turning it offf and back on and it looks like its starting to load windows and then it goes to that blue screen with hp written on the bottom part and it freezes on that screen, the only thing i can do is turn it off again by the power button...I am not computer savy at all, so I have no idea what is wrong or how to fix it...any

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Answers :

Try to log in safe mode when the laptop is booting by pressing F8 key, you will see many option select boot in safe mode, if you can boot in safe mode then reboot normally. if the problem remains then you have to repair or reinstall your operating system.
Repair Help & Product Troubleshooting for HP Pavilion dv6000z Notebook

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Frozen screen i have a HP Pavilion ZV6000 Laptop and it is stuck in the blue HP screen that appears before the login screen where you choose the user and login...i keep turning it offf and back on and it looks like its starting to load windows and then it goes to that blue screen with hp written on the bottom part and it freezes on that screen, the only thing i can do is turn it off again by the power button...I am not computer savy at all, so I have no idea what is wrong or how to fix it...any


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