Having problems with your HP Pavilion dv6000z Notebook ?

Code39!! Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available. the check for solutions button doesnt work, and windows wont install a new driver either! please help :(

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Answers :

Follow this article to fix the issue:

http://support.microsoft.com/kb/314060
To solve this Code 39 error, follow these instructions:
\015\012
\015\012NOTE:
\015\012After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
\015\012
\015\0121) Close all open programs

\015\0122) Click on Start, Run, and type REGEDIT and press Enter

\015\0123) Click on the plus signs (+) next to the following folders
\015\012
    \015\012
  • HKEY_LOCAL_MACHINE \015\012
  • SYSTEM \015\012
  • CurrentControlSet \015\012
  • Control \015\012
  • Class \015\012
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
\015\012
    \015\012
  • UpperFilters \015\012
  • LowerFilters \015\012
  • UpperFilters.bak \015\012
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the registry editor

7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
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