Having problems with your HP Pavilion dv6000z Notebook ?

Wont Recognize DVD drive

\015 I have a brand new laptop and my problem is when you insert a cd/dvd nothing happens. Iv'e tried to update the driver and it says its already updated. When I click Computer under the start menu It doesnt even Show I have any other drives than my C drive. When I go to the Device Manager and right click the DVD drive, Go to Properties and Message in the box says Windows cannot load the device driver for this hardware. The driver may be currpt of missing. (code39). It says check for solutions and I click that but nothing happens! ???\015\012\015\012I have exactly the same problem only I get a Code 19 error. I've taken all the steps recommended by Vista help directory.\015

Answers :

If its brand new go and get it checked by warranty.
Repair Help & Product Troubleshooting for HP Pavilion dv6000z Notebook

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