Having problems with your HP Pavilion dv6000z Notebook ?

Hp laptop froze

\015 Laptop froze but would still work in safe mode so i erased windows xp profesional now computer freezes and shuts down during reloading of winxp and will not complete install\015

Answers :

Hello,
\015\012
\015\012I understand that notebooks boots into safemode, but when you are trying to reinstall the OS it is freezing, let me assist you in this regard.
\015\012
\015\012As the notebook is frezing while installing the OS, first we need to check the Harddrive.
\015\012
\015\012In DV6000 notebooks, there will be option to do Harddrive selft test.
\015\012
\015\0121 Restart the notebook
\015\0122. At HP logo screen keep pressing the F10 key to open BIOS.
\015\0123. In the BIOS you can find the Diagnose Tab. (Select it)
\015\0124. Under that click on harddrive self test.
\015\012
\015\012If the test pass, you need another set of recovery disks to Restore notebook to factory settings.
\015\012
\015\012If the test fails, then you need to replace the harddrive.
\015\012
\015\012If the notebook is under warranty, then you will get new harddrive from HP.
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