Having problems with your HP Pavilion dv6000z Notebook ?

Altec Lansing speakers in laptop

\015 Hello,\015\012\015\012The sound quit on the laptop (it's above the function keys, says Altec\015\012Lansing), but when external speakers or earphones are hooked up, the\015\012sound is there. HP's troubleshooting steps indicate that the\015\012appropriate systems are working fine--checked to make sure there is no\015\012mute box checked as well. Any suggestions would be greatly appreciated,\015\012thx.\015

Answers :

It seems as though the speakers wire connector may have become loose or disconnected. You will have to remove the switch cover above the Keyboard to check. Here is the typical instructions for removing it:
\015\012
\015\012Before you begin any removal or installation procedures:
\015\012
\015\0121. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.
\015\0122. Disconnect all external devices connected to the computer.
\015\0123. Disconnect the power cord.
\015\0124. Remove the battery by following these steps:
\015\012a. Turn the computer upside down with the front panel
\015\012toward you.
\015\012
\015\012Close the computer.
\015\0123. Turn the computer upside down with the front panel
\015\012toward you.
\015\0124. Remove the three Phillips PM2.5×5.0 screws that secure
\015\012the switch cover to the computer.
\015\0125. Turn the computer display-side up with the front toward you.
\015\0126. Open the computer as far as possible.
\015\0127. Lift the rear edge of the switch cover and swing it forward
\015\012until it rests on the keyboard.
\015\0128. Release the zero insertion force (ZIF) connector 1 to which
\015\012the LED board cable is connected and disconnect the cable 2
\015\012from the LED board.
\015\0129. Remove the switch cover.
\015\012
\015\012Remove the Keyboard:
\015\012Remove the four Phillips PM2.5×7.0 screws that secure the keyboard to the computer.
\015\012Turn the computer display-side up with the front panel
\015\012toward you.
\015\0125. Open the computer as far as possible.
\015\0126. Lift the rear edge of the keyboard 1 until it rests at an angle.
\015\0127. Slide the keyboard 2 back to disengage the tabs on the front
\015\012edge of the keyboard from the top cover.
\015\0128. Swing the keyboard 3 forward until it rests on the palm rest.
\015\012
\015\012Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board.
\015\01210. Remove the keyboard.
\015\012
\015\012Remove the Speaker Assembly:
\015\012
\015\012Disconnect the speaker assembly cable 1 from the power button board.
\015\0125. Remove the two Phillips PM2.5×4.0 screws 2 that secure the speaker assembly to the computer.
\015\0126. Remove the speaker assembly 3.
\015\012
\015\012Reverse directions to replace everything.
\015\012
\015\012http://static.tigerdirect.com/pdf/HP_Pavillion_dv6000_MnS.pdf
The NC (Normally Closed) contact in the headphone jack could not be making contact.. Or it could be a bad solder joint on the port as well. Most likely will have to change the port itself if the plates bent internally.
\015\012
\015\012ikenfixit.com
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