Having problems with your HP Pavilion dv6000z Notebook ?

Problem with Toshiba Laptop A215-S7437

\015 We just bought this computer about 3 months ago. But we have encountered a problem. You can be working away and all of a sudden it will go blank. Nothing will work except to push the power button till it's completely turned off and then turn it back on again. Not sure if it is a hardware problem or a software problem with Vista. Do you have any suggestions as to what might the problem could be?I have my Toshiba A21 for three months. You can be working away and\015\012all of a sudden it will go blank . Nothing will work except to push the\015\012power button till it's completely turned off and then turn it back on\015\012again. Not sure if it is a hardware problem or a software problem with\015\012Vista. Do you have any suggestions as to what might the problem could\015\012be?\015

Answers :

With laptops in particular, a hasty return for service is usually in order. It should still be under warranty.
If you go into control panel and check out your power options. Make sure that your system is set to never shut off the monitor. This will of course waste battery power (if you run off battery) so you will have to decide which is best for you.
\015\012If the power settings are not to blame then maybe you do have a hardware issue. Some laptops have a hotkey combination that if coincidentally you are typing and you press the right key combination you send it into hibernation. You can check this via the power settings.
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