Having problems with your HP Pavilion dv5170us Notebook ?

Alps pointer device driver

\015 I have many problems with my laptop mouse. I can't type without the mouse jumping around. It just goes crazy. I am tired of it. I looked at the problem devices and there is many logs of the mouse driver failing. I have contacted HP and they have no solution. When the computer was less than 15 days old, I took it back to best buy to return it. They told me they would charge me 15% for the return unless they could find a problem with my laptop. The nerd squad checked out the computer and they found no errors. Thinking the computer is fine, I took the laptop home. It still has the same problems. I cant stand using it. The computer is 4 months old and I have do not use it any longer. I am looking at Costco for another one.\015\012I am thinking about fileing a complaint with the BBB. What can you do? I feel cheated and will never buy anything at best buy. I have a business of my own, and I let people know of my experience. This would never happen at costco or Fry's. What can you do? My email is [email protected]\015

Answers :

There is an easy fix to the mouse problem .... It may be something you have already tried but I will tell you regardless. Go into your controll pannel and click on your mouse. it will open the properties. Unedr touch pad tab make sure Tap off when typing box is checked. Thn under the Pointer Options tab make sure the Hide pointer while typing option is checked. The disabling of the tap will keep the mouse from clicking on other things while you type and the hide will make it so you don't see the mose while typing. This should make things a bit better for you. hope it helps you out.
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