Having problems with your HP Mini 1000 Netbook ?

When I power up, it wants a password. Brand new item, can't locate the password. I can't find anything in the manual about this.

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Answers :

Return the unit to the place you bought it. They've sold you a unit that has been opened by another customer who went through the setup procedure (which requires you to enter a password before the initial setup will procede). Without this password, the only option you have is to restore the computer to the factory default settings. There should be a restore or recovery procedure in the owner's manual that you can try if you don't want to go through the hassle of returning the unit.
If this is the very first time your turning it on, new computers always ask for a password. You type in what you want to use as a password. If you don't want a password just leave it blank.
Repair Help & Product Troubleshooting for HP Mini 1000 Netbook

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