Having problems with your HP Media Center PC 873n (P9875A#ABA) PC Desktop ?
Volume Control stopped working
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\015 I really messed up my computer's sound capability. Somehow, the volume control icon stopped showing up in the taskbar. I have an HP873n Media Center PC (before 2005). When I go into Control Panel the sound choices for volume control are greyed out. Please review the newsgroup posts that outline the lack of progress so far:\015\012Thank you for your two posts. I did get the information from the system:\015\012Name: Creative Audigy Audio Processor (WDM)\015\012Mfg: Creative Technologies, Ltd.\015\012Status: Error\015\012Device ID: PCI\\\\/EN_1102&DEV_0004&SUBSYS_005B1102&REV_03\\4&11C9F252&0&00F0\015\012\015\012However, this driver was not on the system before I messed it up. The \015\012driver was something like SB Audigy. This was the one that I overlayed when \015\012I installed the new copy of a sound driver (maybe the wrong one). When I try \015\012to enable this, the system crashes, when I try to uninstall this, the system \015\012crashes. The only way the system works is to disable it. But then I cannot \015\012use sound. I have openned a support call with Creative and I hope they can \015\012help me. My version of MCE is the original one, before 2004 or 2005. So I \015\012do not know what to do?\015\012\015\012Regards,\015\012keffert\015\012\015\012"S.Sengupta" wrote:\015\012\015\012> Alternatively you can see here:-\015\012> \015\012> Start>All Programs>Accessories>System Tools>System \015\012> Information>Components>Sound Device.\015\012> \015\012> regards,\015\012> S.Sengupta[MS-MVP]\015\012> \015\012> \015\012> \015\012> S.Sengupta wrote:\015\012> \015\012> > This is entirely a driver related problem.You also did a wrong choice-by \015\012> > selecting safe mode with net working.\015\012> > What driver do you see in device manager?Select the driver and right \015\012> > click on it and select properties.Under the General tab you will find \015\012> > the driver's name.Select Driver tab you will get driver's version \015\012> > also.Hope this helps.\015\012> > \015\012> > regards,\015\012> > S.Sengupta[MS-MVP]\015\012> > \015\012> > \015\012> > keffert wrote:\015\012> > \015\012> >> Hello,\015\012> >>\015\012> >> I openned Device Manager, expanded Sound. This did not reveal the \015\012> >> sound card - no model. Before I had overlayed the SB Audigy driver, \015\012> >> it indicated it was Creative Labs (the manufacturer) but no model - \015\012> >> only PCI slot 1. Now I have attempted to uninstall the current driver \015\012> >> and it seems to work, however after rebooting, it crashes part way \015\012> >> through the boot, and returns to the safe-mode screen and I can only \015\012> >> enter via safe mode (I use with networking). I can still see the \015\012> >> driver in the Device Manager. The only way to keep the computer \015\012> >> running is to disable the driver. So I am still stuck.\015\012> >>\015\012> >> Thank you for your help. Any other suggestions?\015\012> >>\015\012> >>\015\012> >> "S.Sengupta" wrote:\015\012> >>\015\012> >>\015\012> >>> Open Device Manager,expand Sound, video and game controllers by \015\012> >>> clicking the[+]sign.This will reveal the sound card.Note down what \015\012> >>> specific model of sound card is there.Now visit the manufacturer's \015\012> >>> site and search for this very audio driver.\015\012> >>> You should uninstall the old driver from the device manager,reboot \015\012> >>> the system before installing the new driver.\015\012> >>>\015\012> >>> regards,\015\012> >>> S.Sengupta[MS-MVP]\015\012> >>>\015\012> >>> keffert wrote:\015\012> >>>\015\012> >>>> Hi,\015\012> >>>>\015\012> >>>> When I installed the new driver (the name was SB Audigy) from \015\012> >>>> Creative's web site it was a version from 2006, and after rebooting, \015\012> >>>> the system tray indicated that it found new hardware. I had been \015\012> >>>> using a 2002 version (that is on my MS MCE CD). I did not uninstall \015\012> >>>> the old driver first. How do I determine the "correct model number" \015\012> >>>> for the device? There are lots of Audigy drivers. Also, the \015\012> >>>> installation of the driver instructions were to close all programs, \015\012> >>>> even though the screen was completely occupied by the backround \015\012> >>>> graphics of the installation program. Would this matter?\015\012> >>>>\015\012> >>>> Thanks for your help,\015\012> >>>> keffert\015\012> >>>>\015\012> >>>> "S.Sengupta" wrote:\015\012> >>>>\015\012> >>>>\015\012> >>>>\015\012> >>>>> Uninstall the specific driver from the Device Manager.Restart the \015\012> >>>>> machine.Now your system will find the new hardware.\015\012> >>>>> Before updating the driver make sure you are installing the correct \015\012> >>>>> model number for the device from the manufacturer's site.\015\012> >>>>>\015\012> >>>>> regards,\015\012> >>>>> S.Sengupta[MS-MVP]\015\012> >>>>>\015\012> >>>>> keffert wrote:\015\012> >>>>>\015\012> >>>>>\015\012> >>>>>> Thank you for the suggestion. I attempted to reinstall the SB \015\012> >>>>>> Audigy driver \015\012> >>>>>\015\012> >>>>>\015\012> >>>>>> from Creative Labs, and the computer fails to boot now. I \015\012> >>>>>> reverted back to \015\012> >>>>>\015\012> >>>>>\015\012> >>>>>> the older version of the driver in safe mode and it still didn't \015\012> >>>>>> boot. I then disabled the sound driver in safe mode and it boots ok.\015\012> >>>>>>\015\012> >>>>>> Do you have another suggestion?\015\012> >>>>>>\015\012> >>>>>> keffert\015\012> >>>>>>\015\012> >>>>>> "S.Sengupta" wrote:\015\012> >>>>>>\015\012> >>>>>>\015\012> >>>>>>\015\012> >>>>>>\015\012> >>>>>>> I shall suggest you to install the latest audio driver from the \015\012> >>>>>>> manufacturer's site.\015\012> >>>>>>>\015\012> >>>>>>> regards,\015\012> >>>>>>> S.Sengupta[MS-MVP]\015\012> >>>>>>>\015\012> >>>>>>> keffert wrote:\015\012> >>>>>>>\015\012> >>>>>>>\015\012> >>>>>>>\015\012> >>>>>>>\015\012> >>>>>>>> I have XP Media Center Edition - upgraded with service pack 3. \015\012> >>>>>>>> My Volume Control stopped working recently:\015\012> >>>>>>>> 1. No icon in system tray/taskbar. I cannot 2. When using \015\012> >>>>>>>> Sounds and Audio Devices Properties, the entire Device area is \015\012> >>>>>>>> greyed out and not accessible, including placing icon in \015\012> >>>>>>>> taskbar. My sound card is Creative SB.\015\012> >>>>>>>> 3. My keyboard volume control just shows the low volume on the \015\012> >>>>>>>> monitor and cannot change the level.\015\012> >>>>>>>> 4. I can run the program sndvol32.exe (and restored this file \015\012> >>>>>>>> from CD again) and the GUI comes up with the channel levels but \015\012> >>>>>>>> not the master volume control level/balance/mute settings showing.\015\012> >>>>>>>>\015\012> >>>>>>>> I have checked several threads and cannot seem to get help from \015\012> >>>>>>>> them. I would appreciate very much some assistance on this.\015\012> >>>>>>>>\015\012> >>>>>>>> Thanks, keffert\015\012> >>>>>>>\015\012> >>>>>>>\015\012>\015
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