Having problems with your HP Media Center m1080n (PC099A#ABA) PC Desktop ?

Recovering from a Recovery

\015 I did a Recovery. The computer works fine - BUT - I can not access my MS Office Suite. I do not have the CD (lost not stolen), and therefore do not have the key. MS will help me if I pay $50 to tell em my problem - OR - buy an upgrade. All of this was installed at Best Buy when I bought this ****** in 2005 by the Geek Squad. Is there a backdoor to the administrator (i already got it going from safe mode) but the software is not allowing me access.\015

Answers :

Hey JLS95,
\015\012
\015\012If you do not have a valid product key, there unfortunately is no way to access the Office software. In such cases it is recommended that you contact the manufacturer of your computer directly, assuming that the software was preinstalled on your computer at the time of sale. Not all manufacturers will provide recovery CD's or product key information with newer computers, and in such cases you must speak with the computer manufacturer to obtain them.
\015\012
\015\012In the event that you purchased a full version of the MS Office suite from your local Best Buy™ store and had it installed by us instead, you should have been given the installation CD and all associated documentation once the work was complete. You may wish to double-check your store receipt to determine what the case may be, and if you did purchase a full version of the software you'll need to speak with a manager at the store where you had the software installed for more information.
\015\012
\015\012Hope this helps you out.
\015\012
\015\012Sincerely,
\015\012Aaron
\015\012Go Ahead. Use Us.
Repair Help & Product Troubleshooting for HP Media Center m1080n (PC099A#ABA) PC Desktop

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