Having problems with your HP Compaq Presario V2000 Notebook ?

Problem in closing window of any internet explorer screen with Windows Vista Home Premium

\015 I bought HP Compaq Laptop from Best buy Store located Long island city New York, it has come along with Windows Vista Home Premium .Iam using interenet & browsing sites , when iam going close the screens of explorer it is giving message " Internet Explorer is restarting" & unfortunately it closes all background screens also. I think its bug of Vista & also iam unable to download the Service Pack 1 from site also beacause of this problem.Currently i don't have exactly model number of my laptop.\015\012 \015\012\015\012Please help me in finding the solution\015

Answers :

I would recommend you to back all your work up, then with the use of the restore cds, re-build your laptop. Then see if you get the same problem. If you do, then you need to send the laptop back
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