Having problems with your HP Compaq nc6000 Notebook ?

Hello, I have an HP-NC6000...can tell by the boot up sound that it DOES boot up...display shows nothing but vertical colored lines and some rows of what looks like random charaacters. I thought problem was due to bad display...I replaced it with a used one that was known to be good...problem still exists. Can't download new drivers since I can't see anything on the display. Also, when I move the pointer, all I can see is a small rectangular shaded area that moves when I move the pointer. At thi


Answers :

Hi,

As far as i know the video card is integrated on to the motherboard on that HP model laptop.

Having changed the screen you have start looking elsewhere for the problem as it could be a number of different issues which cause this to happen.

Now because of the laptop being a few years old i doubt that the GPU (graphics processing unit or video card) is to blame, although i cannot rule it out. But first you need to check on the system memory as this can cause the display to go weird. You will find a panel under the laptop, unscrew that and remove the system memory, clean the contacts and re-seat it. If you have more than one memory module then put just one back and turn on the laptop to check on the display.

Make sure you check each individual stick of memory just in case one of them is faulty.

If after cleaning and re-seating the memory the display is the same then your looking at video card or possible bad display cable.

To check the video card get hold of a standard desktop monitor and hook it up to the laptop. Use the keyboard to switch to the external by holding down Fn and then hit F4 (i think).

If the display is the same on the external monitor then the GPU has developed a fault. If the display goes back to normal on the external but stays the same on the laptop the look at the display cable.



Please post back if you need to.


Good luck.


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