Having problems with your Gateway Profile 5 PC Desktop ?

Profile 5 shuts off on its on

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\015 I have a gateway profile 5 All in one, windows XP Sp3,512 Meg Ram,2.6 G prossesor. At random it turns itself off. It will be fine for maybe 2, 3, 4 days some times 2 weeks at a time then it turns itself off. Right before it turns off a sort of pop sound is heard then it turns off. In order to get it turn back on I have to unplug the power cord for about a minute and plug it back in then it will turn back on and sometimes shuts back off. When it comes back on, up in the right hand corner of the display panel it says internal. I have replaced video card. Fan is working properly The inside is clean of all dust and debree. I have even tried leaving the rear cover off. It still shuts off after 1, 3, maybe 4 days, sometimes 2 weeks . Could you please give me some advise. I would really appreciate it very much. Thank you so much.;\015

Answers :

Sound either like a Overheating or a Power Supply Unit issue. You may need to clean the thermal gel off the CPU and heatsink with a small amount of rubbing alcohol and apply new gel. Make sure your fans are working correctly and make sure there isn't any dust under the fan on the heat sink it self, as this will cause overheating issues... Also, if you suspect the PSU you can usually get a nicer one than you have now for $50, so it is better to go ahead and replace it if it is old. The pop sound makes me lean more towards the side of power / PSU but this sound could simply be from the hard drive lossing power suddenly.
Repair Help & Product Troubleshooting for Gateway Profile 5 PC Desktop

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