Having problems with your Gateway PC Desktops ?

I have a Gateway MX3216 I have a black screen with no sound, it seem like this all happen after I got infected with a virus is this just a coincident or is this a physical problem with my computer ? what could cause this, my power button stay green.


Answers :

If you have a virus on your computer chances are good that is the cause. If you can remove the virus by using symantec or something similar. I think the first thing to do is try to boot using a boot disk and possibly delete everything and start over with a fresh install.
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