Having problems with your Gateway PC Desktops ?

A month out of warranty, our Gateway FX530S broke down (Serial Number 0040289739). We called in the Geek Squad and they replaced the power source. However, less than a month later, the computer "died" again. We were told it is the motherboard. What can be done to help us as we believe the computer should have lasted longer than a year and a month!!!!!! This is our 4th computer from Gateway. REG & LAG


Answers :

Hi,\015\012
\015\012I sympathize with your problem, however Gateway would be the ones to contact directly to complain.  As they say the squeaky wheel gets the grease.  I would ask to speak to a escalated case manager in order to resolve it.  If they still don't give an inch, I might suggest a Dell or HP, who will stand behind their products.  \015\012
\015\012Good Luck\015\012
\015\012Mark
Gateways are not that good of a pc, they are only built to last about a year (they won't tell you this of course) the best thing you can do at this time is buy extended warranty on the laptop, wait about 2 weeks and send it in for repair, it will work out much cheaper than having to replace the motherboard

kind regards and please don't forget to rate us
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