Having problems with your Gateway ML6732 Notebook ?

How do I reset my gateway notebook its stuck on the gateway screen?


Answers :

Hello gibraltarsio,

You can hold down the power button of your Gateway notebook until it shuts itself down.

You can turn it back on & you can go to safe mode. You need to continuously press F8 before you see the Windows screen.

This should let you choose if you want to go to Safe Mode.

Once you're on Safe Mode, you may need to back up important files as there may be a virus that has attacked some vital Windows component like a Rundll file that let's your notebook boot to normal mode.

After that you can reformat your notebook just for good measure.

Check this out, here's a step by step guide in doing a reformat,

http://helpdesk.its.uiowa.edu/windows/instructions/reformat.htm

Once you're finished reformatting your notebook, you may want to disable your Autorun feature so as to prevent exe files to run by themselves w/o you knowing it.

If you're using Windows XP, you can do this.

Click on the Start Menu button, click on run & type "gpedit.msc".

Once you see a window pop up, click on Admin Templates then on the right hand side, double click on Systems.

Find Turn off Autoplay & choose Enable.

On the drop down, choose All drives. Click on apply & ok then you should be all set.

Hope this helps.


Art Pena
Tech Support
Http://support.gateway.com/s/Manuals/Mobile/8512488.pdf
\015\012Here is a link to your notebook manual. It looks like you should have made a set of recovery disks as they are not provided with the laptop. You will have to try and find a Operating System disk. You should try and find the same software which is stated on your windows key. (sticker should be on bottom. Windows COA). If the key if for Windows Vista 32bit then you need to borrow a Windows Vista 32bit operating system dvd ect. Good Luck
Repair Help & Product Troubleshooting for Gateway ML6732 Notebook

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