Having problems with your Gateway GT5220 PC Desktop ?
After I start computer and click on user icon, it won't open and goes back to the user icon page again
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If you recently downloaded some updates that could have caused the problem and assuming you are running Windows as the only operating system, a simple solution could be to restore to a previous system point which you can do as follows:-
1 Switch the PC off, wait for 10 seconds then switch back on again, keep rapidly pressing the F8 key until a screen opens headed "Windows Advanced Options Menu". Choose "Safe Mode" (the top option) and a new screen opens displaying your op system. Hit return and you will see lines of text as the PC goes through a loading process then eventually it will display the login screen within a black screen labelled "Safe Mode". Log in & a desktop information message appears, click "Yes".
2 Go to "Start" > "Help and Support" > "Undo changes to your computer with System Restore". Select "Restore my computer to an earlier time" (under "Pick a task") and click "Next"
3 On the calendar that pops up select an earlier date you know it was working that is in bold and click on "Next" to start the restore. Once complete just exit everything and re-boot your PC as normal.
You now have a working PC but if not you may have to get your original operating system disk out and start the PC from that, then run the repair option through Windows setup but treat this as a last resort because you risk losing data.
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