Having problems with your Gateway GT5220 PC Desktop ?

Toshiba dvd R/RW =/- TS-H552D/GAAH just quit on me. It will not recognize anything I put in it even though the light and the front flashes like it is trying to. Yesterday I was copying me cd collection and it did 3 fine and on the fourth one when I put in the disc I was copying it says no disc in drive with everything i put in it even blank discs. I have taken burner out and cleaned lens and still get the same results. I HAVE GATEWAY GT5220 WITH ATHLON 64 X2 3800+ DUAL CORE PROCESSOR AND WINDOWS


Answers :

Since it is not reading any of the discs it usually means it is driver issue or the drive it self. Easiest way to see is it driver is to uninstall it and restart your pc. Once it is up it will tell you it has found new hardware and it will install it. Once it says it has been installed try to read a cd again, one you know it works for sure. When you go to my computer if you can see the drive it self it means it is not connection issue. To uninstall it:Right click on My computerand click manage. Once in manage on left pane select Device Manager. In the next window that opens on right side you will have all the devices that are installed on your pc. One of them will say DVD/CD Rom drives if you have a DVD reader or just CD Rom. If you click on little arrow next to it it will show you what is there, You gonna right click on your DVD/CD drive from here and click uninstall. It will ask are you sure and just say yes. Once it is done restart your pc and once restarted give it about 3-5min to finish installing the drivers. If this does not work you might want to replace the reader it self. They are pretty cheap these days, like in Walmart, BestBuy or any other store that sells PC parts. Hope this helps and good luck.
Repair Help & Product Troubleshooting for Gateway GT5220 PC Desktop

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