Having problems with your Gateway GT4022 PC Desktop ?
Cannot copy files to DVD disks
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\015 I have a Gateway GT4022 desktop PC running WinXP Media Center, sp2. The dual layer DVD-/+RW burner is having problems burning DVDs. The burner can read DVDs and CDs. But it cannot copy files to either DVD-RW or CD-RW disks, especially when I try to drag and drop them to these disks.-When I try to drag and drop a file to a DVD-RW disk, with the "Recording" tab ON in the Properties panel for the DVD drive, I get the error message: "Windows does not support this CD-RW format. To use this disk, choose the task 'Erase this CD-RW' which will format this disk so that Windows can use it."-When I try to drag and drop a file to a DVD-RW or CD-RW disk, with the "Recording" tab OFF in the Properties panel for the DVD drive, I get the error message: "Cannot copy file. Files on this CD are read only. You cannot copy or move files over to this CD-ROM drive."I installed a new Sony IDE DVD burner on this PC, but I still have the same problems. And I tried different brands of DVD/CD disks like Memorex and Imation to no avail. I am using Nero 7 Essentials and Ashampoo burning software. I have tried uninstalling and reinstalling these software programs also to no avail. 1. Since the DVD burner can read (but not write DVDs), does this suggest that the problem is a hardware or software problem?2. Since I have tried different DVD burners on this computer, could there be a problem with the IDE Cable? How would I test this?3. Could there be a software problem involved?4. And what I can do to fix my problem in general?Thanks.\015
\015\012i'm upset now. :(
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