Having problems with your Gateway Convertible CX2620 Notebook ?

Screen blackouts & graphics mess up

\015 Gateway CX2620 running on Windows XP. Graphics: ATI Mobility Radeon X600. Had Best Buy do some repairs over the summer. They replaced the mother board, keyboard and a USB port. Since the repairs, I've had screen blackouts and an occasional VPU error/recovery. Sometimes when/if the screen comes back from a blackout, the graphics are horribly messed up. I've tried driver updates but aside from being hard to find, it doesn't seem to do the trick. Reboot will fix the issue temporarily. I'm out of my service plan now. I need my tablet!\015

Answers :

I have experienced the same problem with an Nvidia graphics card. From what I could tell, it was an overheating issue to begin with, which quickly turned into a damaged graphics card. What I ended up doing on my desktop is opening up the side of the case, and decreasing the graphics load on the card. I still ended up having to replace the graphics card. I would suggest upgrading to windows 7 as well, even if you have driver problems, the upgrades in the OS seem to handle the errors much better and recovers without the severe color / rendering problems like XP did.\015\012
\015\012If you are confident it was not an overheating issue that started this, please boot your computer into safe mode, completely uninstall the graphics drivers, reboot into safe mode and install the drivers again. Most Operating Systems tend to stay 'sick' from old drivers even when you're using new drivers, so the best way to do it is completely get rid of it, and put it back in.
Repair Help & Product Troubleshooting for Gateway Convertible CX2620 Notebook

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