Having problems with your Gateway 838GM (RB838GM) PC Desktop ?
My Gateway 838GM keeps freezing up
\015 My Gateway 838GM freezes randomly either during boot screen or shortly after.I usually hear the fan going louder afterward. Then when i try again it takes me to the troubleshoot screen which prompts me to either run in Safe Mode, Most Recent Settings That Worked, or Run Normally. I always choose Most Recent Settings and for the most part it works again.\015
When you do get the pc to start do a disk cleanup, by right clicking the c: drive and going into properties in my computer and put a tick next to all of the boxes and hit next to delate them all. Once that has finished defrag the drive, this can be found in the start bar, programs, acessories, system tools. When that is finished go to start bar in the run or search text bar type cmd to open a command prompt window, and type chkdsk c:/f and press enter, it want do anything straight away and will ask you if you would like it to start it the next time the computer boots type "Y" for yes and exit the command prompt. Before restarting the system goto my computer, c: drive , windows , then scroll down until you see a folder named prefetch, open the folder and sellect all, highltight one file by a single left click on it and prees "ctrl"then "A" this highlights everything, hold the shift button down and press delete to delete the entire folders contence, once done reboot the pc. post back if this helps.cheers.
Repair Help & Product Troubleshooting for Gateway 838GM (RB838GM) PC Desktop
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