Having problems with your Gateway 7330GZ Notebook ?
Gateway laptop screen is black?
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\015 When I boot up my laptop you see the Gateway logo and the bios info then the screen goes black and you see nothing? I tried connecting and external monitor and it's completely black also? The computer is on and you can hear the fan running and everything just no screen?Any suggestions would be greatly appreciated :)Thank you!\015
The black screen is an indication that the windows os is not booting onto the system. If you have the recovery console installed, or have the cds, you can run the recovery console to troubleshoot or repair your installation of windows. This procedure is different for xp or vista, so we need to know what os you're on, as well as any error messages you see when it fails to boot.
To begin with, try tapping F8 as it boots up and see it you can get into the OS options screen, then choose Last Known good configuration to boot windows.
Here's a great article to help you troubleshoot the situation, then let us know how it goes and what comes up..
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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