Having problems with your Gateway 505GR PC Desktop ?

Dvd stuck in unit

\015 Door will not open as there appears to be a dvd stuck in there.\015

Answers :

Have you tried the manual release?

Be sure the power is off to the Computer before you do this!

There is a small hole just big enough for a straightened paperclip tofit in. You will want to straighten out a paperclip and slide it asstraight as possible into this hole until you feel some resistance.This is the locking mechanism of the drive. If you continue to applyfirm pressure to the paperclip, the drive should begin to open. It willunlatch, but not fully slide out. You should be able to grab the disktray and pull it open.

Because there is something stuck in there it will take more pressurethan usual to open the drive. I suggest finding an old CD or DVD driveand practicing on it to see where the hole is and how much pressure ittakes to open the drive.

Also, being a gateway, there are a bunch of plastic covers and doors onthe front of the case that may prevent you from seeing the manualrelease hole. You will probably have to take the front panel off thecomputer to find it.

This article may help

Hope this helps!
Repair Help & Product Troubleshooting for Gateway 505GR PC Desktop

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