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My computer is truning off

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Posted by SellersCity on Sunday, April 15, 2018

\015 Hi. my computer keeps turning off on its own. i have tried to get some stuff off it and i do but it still dose. i try to get programs off and every thing and it dose not work. some days it stays on some days it wont. if you can help me in any way it would be a big help (it wont turn off on msn only Habbo and Runescape)\015

Answers :

It sounds like you definitley have malware (some type of viruse and or trojans) I would perform a system recovery if i was you which this will delete everything and start Windows from the beginning when you first purchased the computer. You may do this by
\015\012turning off the computer all the way. turn it back on and immediately start tapping either F11 or F10 until it appears with System Recovery then make sure to do the system recovery process. It should take about 25-30 minutes and your computer should run fine, Although yes you will have to put your personal items back on the computer (like pictures,documents, etc) but your computer should run fine... Let me know how it goes and if there is anything else I can do to help you out.
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