Having problems with your E-Machines eMachines Desktop PC ?

I have a virus on my computer and every time i turn it on the computer screen is geen and says your computer is infectted and it will not let me do anything please can you help . my computer is a emachine E4072 i would like to reset the computer back to the way it was when i brought it but i dont know how. please help thanks and all the best from lee


Answers :

You have one of the many rogue fake antivirus programs that are around. It changes your desktop wallpaper and pops up message about viruses your computer has, then tries to get you to buy their program to clean them out.

Download and install the free version of MalwareBytes' Anti-Malware. Let it update when it asks, then run a complete scan. This may take a while, so be patient. (Go get dinner or watch a movie.) When it completes, let it fix problems it found. It's very effective against most of the common malware applications.

The website bleepingcomputer.com offers tutorials, additional removal tools and a large pool of experienced helpers to aid you with cleaning your computer if your problems continue.

If you want to restore your system instead of trying to clean it, you'll need the recovery media supplied with your computer. If your computer didn't come with any recover discs, there may be a factory image stored in a recovery partition on the hard drive. Check the documentation supplied with your computer about how to do a recovery.

Try removing the virus before restoring your computer. You won't lose your data or need to reinstall any applications you've put on since you got the computer. In any case, once the computer is back up and running, make sure to install good antivirus software and keep it updated!

Thanks for using Fixya, and good luck!
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