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My friends computer has a virus. She uses Avast Antivirus which I've always had good luck with. Her computer is an Emachine with windows XP operating system. Avast found a virus after running a thorough scan but it didn't seem to help. Alot of pop up windows and things saying that her computer is infected but it is not Avast or windows defender saying it. Plus, for some reason all of her restore points have been wiped clean. Any ideas on how to fix or get rid of the virus?


Answers :

It may not be a virus. It sounds more like a bad case of spyware. You may want to download, install, update, and run something like Malwarebytes AntiMalware. It sounds pretty serious, so it may need the attention of a PC technician to fully remove the infection.

Hope this helps!

Matt B.
Repair Help & Product Troubleshooting for E-Machines eMachines Desktop PC

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