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My emachine freezes after it boots up. I had

\015 My emachine freezes after it boots up. I had someone look at it and they said there is spam running on it and they can't get it to quit. Any suggestions?\015

Answers :

I must say at the front that you seem to have the machine looked at professionally and received advice. They couldn't fix it ... I'm not sure I can build on that diagonosis. I do have a few ideas, however. This is a case where the messenger is telling you in advance he is the messenger and to not kill him because you dont like the message.
\015\012You may be able to boot into safe mode and take care of this problem.
\015\012You may be able to boot the machine with a bootable floppy SYS disk to take care of this problem.
\015\012I have found a good source for removal tools is www.majorgeek.com You may wish to go there and search your problem. They are 'Major Geeks' and their solutions are thorough though not always simple to implement. If you want your info to remain intact, you shuld follow the instructions and use the software they recommend TO THE LETTER..
\015\012If none of the foregoing seems to help you, you can always reformat the drive. Theoretically, this should remove all the data and give you a clean sheet of paper, so to say. Actrually, that is not at all what happens, when you reformat, you simply turn the flags that ID various programs telling the hard drive it is OK to use the space for something new. The original data remains until over written. So, the danger there is the SPAM spoken about will still be there unless over written as you reload the OS and programs you want on your computer.
\015\012The last thing I will suggest is you could replace the drive with a new drive and reload your OS and programs on that new drive. A new drive IS a blank sheet of paper for all intents and purposes. Your problem will be gone from the new drive.
\015\012There is that possibility ... let me say again ... possibility that you cold use the old drive as "D" to recover the personal files you have stored on it. I would not attempt to do that until the new drive is fully protected from infection by the SPAM (or whaat ever the trouble is) on the old drive. After you are protected and after you get your files, you could get a program from the WWW that will completely overwrite your drive qith "0" and "1" which would wipe everything off the drive. (Google DISK WIPER or something similar) At that point, you could reformat it and use it to store what ever you wanted to store there. I have done this many times with success. In fact, I suggest to people that they store all the files they create away from the "C" drive. The reason for this is when the "C" drive quits (and if you keep your computer long enough, it will quit) you still have your data.
\015\012I hope you have found something useful in my response. If this pleases you, positive comments will be appreciated.
\015\012Thank you for using Fixya.com
Try booting it to safe mode and scan your computer for viruses. If you cant even boot the computer to its OS. Then put your OS disk and boot to it and re-install windows or whatever OS you have.
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