Having problems with your Dell Studio 1535 Notebook ?

My Dell 1535 Studio Touch pad has stopped working and my key board also has been having problems. The key board does not continue to scroll over when I hold down the arrow keys and some of the keys do not always work.


Answers :

Try to boot in safe mode first. turn on computer then keep tapping on F8 then boot to safe mode. once you booted in safe mode try to open notepad and word check if all keys working. if yes then try system restore it might be some conflict when in normal mode. if keys same problem in safe mode then try last known good configuration if still having the same problem with normal mode then try booting to F8 safe mode with networking. download the latest toucpad drivers and the latest bios for your system. install all downloaded updates then boot back to normal mode after. check if still the same problem. if yes then try to do system restore to the previous state when laptop keys was working fine. if all fails try to re-install the OS. if fails then have your touchpad, keyboard and palmrest replaced. (Note: when troubleshooting make sure you are using an external mouse and keyboard thru USB)
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