Having problems with your Dell OptiPlex GX260 PC Desktop ?

My Dell Optiplex GX620 will not recognize my mouse? It says it is loading the drivers. Sometimes I can move the mouse for 2 seconds but it then freezes. I have put it into every USB port and restarted the computer.


Answers :

Well the first thing to do, is swap out the "Old" mouse for a "Know Good" one.. Thats the only real way to know if the mouse or software thats the problem. If BOTH do not work. Then try this.\012\0121. Go to Start>> Right click My Computer>> Manage>> Device Manager\0122. Expand the USB Controller section\0123. Right click and Uninstall all of the listed USB devices\0124. Reboot the system\012Try the Mouse again. if still no go, you may have a Virus, or your system is scrambled, you could try a System Restore.
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