Having problems with your Dell OptiPlex 170L PC Desktop ?

When trying to print, got message that the pc needs to be hard rebooted first for the printer to work, rebooted it but after rebooting, pc just froze cannot control mouse/keyboard and rebooted it again, same thing. nothing happens.


Answers :

Hi,
\015\012
\015\012Thats menas there was a problem with some hardware connectivity.switch off and switch on the printer and replug the printer USB cable than restart the system and go to the device manager(my computer -right click ->manage) and scan the hardware component.
\015\012
\015\012Thanks,
First of all, login to BIOS and disable "USB legacy mode".

Then try uninstalling all of the printer software and driver and reinstall all of them. That should fix the issue.
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